To fix this you will need to pair the speaker again. There’s a possibility that the speaker is currently paired to another device or is not yet paired at all. The device should now be in pairing mode.Īfter performing these steps try to check if you can connect to the speaker. You can do this by pressing on the power button. Press and hold the Volume up button and Play button.ĭo this for around 5 seconds which should be enough time to reset.This is a useful troubleshooting step to do when you are experiencing problems with the device such as when you can’t make a Bluetooth connection or when it doesn’t turn on. A factory reset or hard reset will delete the data on this Bluetooth speaker and bring it back to its default settings. There’s a possibility that this problem is caused by the software of the phone freezing. Method 1: Perform a factory reset on JBL Charge 4 Here are the troubleshooting steps you need to do to fix this. This can be an annoying problem especially if you want to play your favorite music on the speaker. One issue that you might encounter with your Charge 4 Bluetooth speaker is when you can’t connect it to your smartphone. What to do when your JBL Charge 4 cannot connect to a Bluetooth device
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